Back to resume 
Change management and business analyst support Caisse d'Épargne (Sylis)
- 2005 – 2007
- Lille, France
- Full-time
- www.caisse-epargne.fr
Change management and business analyst support on the card payment domain of the Caisse d'Épargne technical centre: mainframe, banking machines, branch server and card payment server.
Key achievements
- Trained the business team on the new card payment solution
- Migrated banking machines (ATMs, deposit and cash terminals) to the new card payment server
- Designed and built PHP / MySQL intranets to automate team tasks
Responsibilities
- Change management and business analyst support for the Caisse d'Épargne head offices across the card payment domain
- Ran conference calls for major incident management and ATM releases to production, wrote the minutes
- Communicated on changes, fixes, software releases, incidents and backup drills of the card payment server
- Handled functional and technical incidents of the card payment domain
- Rolled out software versions for ATMs and advertising screens
- Wrote test plans to certify ATM software releases
Ready to entrust me with your product?
Let's transform your vision into digital reality together. Schedule a meeting today.